Why do services close so early on Open Days?

QUESTION:

Why did the coffee shop and student shop (Stafford) close so early on the Saturday Open day?

It was most inconvenient meaning our visitors and staff had nowhere to go for refreshments.

ANSWER:

We have passed on your comments to the Students’ Union with regards to their shop. As far as Grumpy Mule is concerned, the Campus and Commercial Services management team have taken feedback on board and will make sure that catering outlets are open for the duration of Open Day activity on 6 December – Thank you.

Where is the main reception in Stoke?

QUESTION:

Hello,

Does the Stoke Campus have a main, sign-posted reception?
I know we have a nice one in Brindley but it’s never staffed.

Thanks.

ANSWER:

The University currently has receptions in Cadman, Brindley and the Science Centre in addition to the faculty and school receptions across campus. These areas are staffed by Campus and Commercial Services when we have resource available to do so.

Is Ian Blachford leaving?

QUESTION:

Why is there a position for Director of Human Resources & Organisational Development advertised – Is Ian Blachford leaving?

ANSWER:

Ian Blachford has been Executive Director of Corporate Services since the new Executive roles came in to effect on 1 September 2014. In addition to his responsibilities for the leadership of Student Recruitment and Admissions, Student Office and Personnel Services, Health and Safety, Equlaity and Diversity, he is also now the Clerk to the Board of Governors. In order to properly support the University, Personnel Services has recently been restructured and a new position has been advertised for a Director of Human Resources & Organisational Development – this role sits within Personnel Services and will report directly to Ian, leading on all aspects of HR and supporting cross-university organisational development.

Can staff have time for Christmas lunches?

QUESTION:

Is it acceptable to have a slighter longer Lunch break to allow for a Christmas Lunch with colleagues?

ANSWER:

Generally, it is recognised that Faculties and Services have a Christmas lunch arranged with colleagues at this time of the year. The timing of this may extend beyond a normal lunch break and will be dependent on a number of factors such as location of the restaurant, service and travel arrangements. It is therefore not possible to be specific in response to your question. Any detailed queries relating to your area of work and your plans for Christmas lunch should be discussed with your line manager in the first instance.

Can an exception to the 5 mile rule be made?

QUESTION:

We have been asked to use the Potters Club more.
It is an excellent environment for quiet meetings with business clients, especially those new to the potteries.
Can an exception (to the 5 mile rule) be made so that we may expense business coffees / lunches (within the specified limits) at the Potters Club?
This would not be to the exclusion of our excellent catering on campus, but provide a complementary additional option.

ANSWER:

Thank you for getting in touch. Your query appears to make reference to two separate sections of the Travel Policy.

Wherever possible, colleagues who are entertaining external clients should use the University’s catering services as their first choice.

The 5 mile rule applies only when staff are claiming for the cost of their own meals, if they are away from the University’s sites on University business.

More information about the Travel Policy can be viewed on the Finance website.

SITS Implementation and Performance Related Pay

QUESTION:

Dear Ask Executive,

Is (or has) the implementation of SITS (playing such a fundamental role in recruitment/under-recruitment as it does) in any way related to any individual or group of individuals performance related pay?

Thank you.

ANSWER:

No member of staff has received a performance related payment for the work related to the SITS implementation.

Are security arrangements on campus being reviewed?

QUESTION:

We are shocked and deeply saddened to hear about the attack on two of our own students and death of one of them in Shelton, and our thoughts are with her family and friends.
In light of this dreadful incident, there are, quite naturally, great concerns around security on campus and in its immediate vicinity (including the Shelton area which many of us routinely have to walk through from our offices to the car parks). I would like to ask Executive whether security arrangements on and around campus are being reviewed, and what steps are being taken to provide a higher level of security to students and staff.
Thank you.

ANSWER:

We would like to reassure colleagues and students that recent tragic events were a result of an isolated incident and suggest no increased threat to anyone on campus or in the surrounding area. Security is very important to the University and we have extensive CCTV coverage on campus plus very close working relationships with the local Council CCTV and security team as well as the Police and professional security experts. Our Police Liaison Officer, PC Simon Stone is on campus most days and works very closely with colleagues across the University. We are continually reviewing the effectiveness and appropriateness of our security arrangements which we will continue to do.