My Experiences of Microsoft Teams on the Criminal Justice with Offender Management Course

With the move to remote working, due to the Covid-19 virus, our teaching methods have also moved online. Staffordshire University are doing their best to ensure students do not miss out on their learning. Sinead Bowles, a student on the BA Criminal Justice with Offender Management course, takes us through how Microsoft Teams is helping her studies, as well as her own teaching experiences using the programme.

Microsoft Teams is a fairly new platform which can be used in a variety of work or educational settings. Teams is a Microsoft 365 app, which allows members to form teams, broadcast messages, hold video conferences and to communicate with other individuals on a professional basis. As a first-year student at Staffordshire University, I was initially introduced to Teams on the Criminal Justice with Offender Management Degree as this platform was used to convey lecture and workshop materials. As this platform allows for several teams to be formed, I had one for each module including numerous channels for a week by week breakdown of content which made it easy to follow. The messaging function on Teams meant that it was trouble-free to contact lecturers or other students; as a result, it made the introduction to university work extremely streamlined and simple.

As I progressed through my course, I was invited to deliver some teaching about criminal justice to prison officer recruits at HMP Dovegate. Serco had already transitioned over to using Teams as their main platform and this proved to be advantageous to the presenters from Staffordshire University. We created a Team with the training staff at HMP Dovegate, so teaching materials could be created on Microsoft Teams simultaneously by all of the team members. I delivered a session on report writing skills using Teams on a large monitor in the prison’s Training Centre.

“Microsoft Teams has meant that students learning has not been compromised at this unprecedented time”

Teams is available on a comprehensive selection of mobile devices, allowing us to easily keep in contact and access files. Technology has proven to be an issue in the past when teaching at prisons; however, using Teams we were able to provide a problem-free teaching package.

The learners were required to submit essays on a chosen topic, which would then be marked and count towards their apprenticeship, it was decided that this would be done through Teams. The team found that marking the assignments online was more effective and less time consuming as the Word document can be opened in Teams, marked in collaboration and saved automatically. The prison training manager opened up the documents and saw the progress of marking and got an idea of the level of engagement by the officers before the work had been returned back to them. Teams made the teaching and marking experience effective, organised and effortless.

Sinead Bowles using Teams to teach at HMP Dovegate earlier this year

With the recent developments of Coronavirus and the United Kingdom lockdown, Microsoft Teams is more vital than ever. Tutors at Staffordshire University have been holding online lectures through Teams, by using the meeting function lecturers are able to lecture the class live through video call and present the slides which are mirrored onto student’s devices. Whilst using the meeting function, Microsoft Teams can still be used as normal as the meeting is minimised; consequently, workshop exercises can still be completed individually, with the support from the lecturer. Students are able to use their microphone to ask questions, or answer questions, therefore interactive learning is not lost. Microsoft Teams has meant that students learning has not been compromised at this unprecedented time.

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