Lecturer Tawney Bennett and Alumnus Amber Mapledoram presented their research findings to senior management at HMP Stafford on the 25th April.
Their research consisted of an empirical and largely qualitative analysis of the prisoner complaints system, through distributing questionnaires and carrying out in-depth interviews with prisoners.
The researchers conducted their investigation through a prisoner-oriented lens, focusing on the prisoners’ perceptions, experiences and feelings regarding the complaints process.
Their research spanned approximately 10 months and resulted in practical recommendations being proposed to senior management, to implement into the future practice of the prison and promote positive change. The suggested implementations were created with an emphasis on the importance of procedural justice and treating prisoners with fairness and respect.
The recommendations were well received by the prison management team and they expressed a keen desire to maintain the blossoming partnership with Staffordshire University.
Future research projects have been organised with the Deputy Governor of HMP Stafford, offering Staffordshire University students an insightful and invaluable opportunity to implement change in the Criminal Justice System.